Quality Systems Solutions

Quality Systems Solutions offers three Server Management plans that include critical monitoring and maintenance required on a regular basis. All of our server plans include 24/7 remote support. For servers that require additional levels of support, quarterly on-site maintenance and unlimited on-site support is available.

• Basic Features

  • 24/7 Support

    Unlimited phone and remote support around the clock is included in any server management plan.

  • Virus Protection

    We’ll perform a PC Tune-up on your computer as needed, as well as make sure you have the current service packs and patches to keep your system healthy.

  • Patch & Update Management

    We’ll keep your servers up to date with the necessary patches and software updates as necessary. We’ll provide by value keeping an eye on which patches might cause issues.

  • Service Availability Monitoring

    Quality Systems Solutions monitors your virus definitions to ensure you receive daily updates. This prevents viruses from infiltrating and corrupting your network.

  • Event Log Monitoring & Maintenance

    Quality Systems Solutions will proactively monitor your event logs to ensure that warnings and signs of trouble are handled prior to them affecting your network health. Through advanced web based monitoring tools Quality Systems Solutions engineers are alerted to critical issues as they occur.

  • Drive Space Monitoring

    Quality Systems Solutions monitors your drive space to assist each client with capacity planning to optimize your storage constraints. Through the use of this web based central console Quality Systems Solutions will notify you directly to either remove files or add additional storage prior to it adversely affecting your business.

  • Printer Setting Management

    Print server management lets you centrally control and manage your printer resources. We’ll help make sure you get the right drivers and alerts in place for when you need to order supplies.

  • User Account Administration

    Adding or removing users from your network resources is a snap. Just call Quality Systems Solutions and we’ll take care of it for you.

  • File Sharing Permission Administration

    Quality Systems Solutions will work with you to determine the correct file structure for your organization. This will include helping you develop a file storage system and enabling end user access rights. Quality Systems Solutions assists end users in administering this system and ensuring critical corporate data is protected.

• Professional Features

  • Scheduled On-Site Maintenance

    Our Professional plan includes a quarterly scheduled visit to inspect the health of each server. We’ll make sure everything is running smoothly and address any lingering issues.

• Premium Features

  • Unlimited On-Site Support

    Our Premium Server Management Plan includes unlimited on-site support. Should you need onsite assistance, we will dispatch a technician to your location.

• Add On Features

  • Microsoft Exchange Monitoring & Administration

    You’ve invested in hosting MS Exchange in house and like most companies email is vital to your business. Quality Systems Solutions will actively manage your email ques to ensure both inbound and outbound mail is flowing properly. At the same time Quality Systems Solutions is monitoring your exchange services for responsiveness to ensure your mail is functioning. If you’re down, Quality Systems Solutions’s automated monitoring will have you back up and running within minutes. In the event this fails, Quality Systems Solutions has engineers on call to log in to your system and restore your mail (around the clock!).

  • Backup Monitoring & Administration

    Your knowledge and history are one of your biggest assets. Quality Systems Solutions will assess your backup needs and make recommendations on how to best protect your business. With a robust backup regimen in place Quality Systems Solutions will monitor and maintain you backup on a daily basis. Quality Systems Solutions will ensure that daily jobs are running and will monitor logs and investigate critical errors. In the event of data loss, Quality Systems Solutions will be there to restore your data and will ensure business continuity.

  • Major Database or Critical Application

    Your knowledge and history are one of your biggest assets. Quality Systems Solutions will assess your backup needs and make recommendations on how to best protect your business. With a robust backup regimen in place Quality Systems Solutions will monitor and maintain you backup on a daily basis. Quality Systems Solutions will ensure that daily jobs are running and will monitor logs and investigate critical errors. In the event of data loss, Quality Systems Solutions will be there to restore your data and will ensure business continuity.